We have transformed our service design standard work, the Handbuch Öffentliches Gestalten (Public Design handbook), into an AI chatbot that can make the handbook’s collective knowledge available in a matter of seconds. This can range from general questions about the handbook, such as “What does the handbook help me with?” or “What are the phases presented in the handbook?” to questions that arise from a specific need, such as “What do I need to consider when preparing a workshop?” or “Which methods are suitable for brainstorming ideas?” Try it out now!