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Johannes Refle

Theory Meets Reality: Why Processes Rarely Go as Planned

January 27, 2025 by Johannes Refle
Eine Frau, die ein Formular an einem Laptop ausfüllt.

Smart City Designer Anja Lüttmann and Project Manager for Administrative Innovation Pauline Boos share their experiences in this interview, illustrating how they analyze processes, identify problem areas, and develop suitable solutions—step by step.

Categories Abgeschlossen Tags Digitale Zusammenarbeit, Innovative Verwaltung, service design, Smart City

Digital Sovereignty for the Berlin Administration

January 20, 2025 by Johannes Refle
openDesk Workshop im CityLAB Berlin-

How modern work culture could be introduced into the Berlin administration: with openDesk, CityLAB, together with ITDZ Berlin, is testing the open-source collaboration suite.

Categories Abgeschlossen Tags Digitale Zusammenarbeit, Innovative Verwaltung

Digital technologies and creative participation for a liveable city – A visit to Paris

February 7, 2025December 16, 2024 by Johannes Refle
Gruppenfoto der Screenless Cities Conference

Paris as a pioneer of urban transformation: at the Screenless Cities Conference, we gathered new ideas for more resilient and liveable cities.

Categories Abgeschlossen Tags Smart City

Open Data and the City – the ODIS-column #2

November 4, 2024October 28, 2024 by Johannes Refle
Klemens Maget vom Team der Open Data Informationsstelle Berlin (ODIS).

In the second ODIS column, you can find out why it takes real data detectives to find Berlin’s core data sets.

Categories Abgeschlossen Tags Digitale Zusammenarbeit, Innovative Verwaltung, Offene Daten

Quiet was yesterday: The Kiezlabor conquers the library in Pankow! 

October 28, 2024October 28, 2024 by Johannes Refle
Das-Kiezlabor-in-Berlin-Pankow

As this was the last location of the year, we asked the team themselves about their favourite events and experiences for this recap.

Categories Abgeschlossen Tags Kiezlabor, prototyping

CityLAB Sommerkonferenz 2024: Everything you need to know

February 26, 2025June 18, 2024 by Johannes Refle

It all kicks off on 27 June: with this programme, experts and other highlights!

Categories Abgeschlossen

The Kiezlabor is on a voyage of discovery again

July 31, 2024June 18, 2024 by Johannes Refle
Viele Menschen bei einem Workshop vor dem Kiezlabor

The Kiezlabor is on the road again, and our first location took us right into the heart of Neukölln, to Gropiusstadt, under the motto “Rediscover Gropiusstadt”.

Categories Abgeschlossen Tags Kiezlabor, Smart City

What makes good service design for administration?

May 22, 2024 by Johannes Refle

We asked our service designers at CityLAB – read on to find out what they look out for when working with the administration.

Categories Abgeschlossen, Innovative Verwaltung Tags service design

A Masterclass in Design and Collaboration – Or else: A Visit to Copenhagen

July 7, 2025January 15, 2024 by Johannes Refle
Zwei Frauen fahren auf dem Fahrrad über eine Brücke

Insights into our CityLAB delegation trip

Categories Open Data, Open Cities Tags Digital Collaboration, Open Cities, Smart City

The first year of the Kiezlabor

January 12, 2024December 14, 2023 by Johannes Refle
Teamfoto im Kiezlabor

The year 2023 was marked by a special event in the CityLAB calendar: the first tour of our Kiezlabor through Berlin! Find out all the highlights in the big team interview!

Categories Abgeschlossen Tags Kiezlabor
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