In June 2022, CityLAB Berlin received a delegation from Jakarta and Bangkok as part of the EuropeAid project “Smart Change”. The return visit to Jakarta was scheduled for two months later and CityLAB got to participate as well. What were the most intriguing insights and what was particularly memorable? Join us for a review of our trip!
Living in Berlin generates a wide range of running costs – from teachers’ salaries and the expansion of daycare centers to the promotion of cultural institutions and affordable housing, the budget has a major impact on social life in the city. In addition, there are long-term investments to be made in technical and social infrastructure … Read more
The Bürgeramt of the Future – Part 1 How can Berliners get appointments at Bürgerämter – “citizen offices” – more quickly than is currently possible? What would a work station at a Bürgeramt of the future look like? Which workflows at the Bürgeramt for city employees in training could be optimized so as to get … Read more
By Yannick Müller Shaping the Smart City – In creative ways A few clothes racks, shelves and light fixtures were left over from the previous tenant of a store space in the Wilma-Arkaden shopping mall in Berlin-Wilmersdorf. These were repurposed as modular furniture, seating, display and work spaces. Based on an initiative pursued by the … Read more
The new Service Agent training program website offers an impression of how service design can be used to improve the public administration.
Citizen Science meets Data Driven Journalism: The platform Stadtpuls collects sensor data, visualizes them and makes the pulse of Berlin visible.
On June 30, 2022 we celebrated our third anniversary – and we did so in style! It was the first in-person summer party since we opened in 2019, and you showed us once again that we have the best community and work for the greatest city in the world! The Summer Party in numbers: 🥳 … Read more
