Together with the team from the ‘Participation Digital’ project (PaDi for short), we worked on the development of a digital platform for new arrivals in Berlin. We learnt a lot in the process – and we want to share this knowledge with you!
Can a digital checklist help reduce cancellations for citizens’ office appointments? Our prototype “Anmelde-Check” in real-life testing.
Insights into our CityLAB delegation trip
In June 2022, CityLAB Berlin received a delegation from Jakarta and Bangkok as part of the EuropeAid project “Smart Change”. The return visit to Jakarta was scheduled for two months later and CityLAB got to participate as well. What were the most intriguing insights and what was particularly memorable? Join us for a review of our trip!
The new Service Agent training program website offers an impression of how service design can be used to improve the public administration.
Citizen Science meets Data Driven Journalism: The platform Stadtpuls collects sensor data, visualizes them and makes the pulse of Berlin visible.
